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Order Support

Thank you for choosing! We want your experience at Little Tikes to be as easy and enjoyable as possible.  If you have a specific inquiry not listed here please contact us by email (click here) Emails are usually answered the next business day, Mon - Fri. Closed holidays. You may also call us at 1-800-321-0183.

Please view our product pages for item availability at our retail partners.


Want to view past orders you've placed? You can login to the My Account section of the site to view your order history and to check on the status of your order.
Contact Us by Email using our Online Form

Do you have a billing question about a past order?
Contact Us by Email using our Online Form
Call us toll free at 1-800-321-4424 Press 1 Option 2.
Please have your order number ready
8am-5pm EST M-F, Closed Holidays

Return Policy - Number Of Days From Purchase
Returns from and Canada will only be accepted for 30 days from purchase date. Returned items must be new, unassembled, and unused in their original packaging. Gifts purchased for December celebrations can be returned no later than January 31st.
Return Policy - Details
Refunds are only issued for the purchase price of the item(s) returned and any applicable sales tax in the original form of payment used to purchase the item. Customer is responsible for any return shipping charges. Shipping charges for both delivery and returns are not refundable, this includes item(s) purchased on Free Shipping offers and or on item(s) where a delivery is refused. Please note that this also applies to items received as gifts. If you return a gift, the purchaser will receive a refund in the original form of payment they used to make the purchase. All sales are final on clearance items. *Please note: All refused truck or parcel orders have shipping charges that are the responsibility of the consumer.

Return Address:
The Little Tikes Company
Order Number (put your order number here)
2180 Barlow Rd.
Hudson, OH 44236
Return Policy - Details

Truck Shipment Returns All returned truck shipments must have an approved RMA# to return to Little Tikes. Please call Little Tikes at 1-800-321-4424 ext. 3024 to inquire about a truck shipment return. The customer is responsible for all return freight expenses. The customer order number must be included on the return shipping label, so we can process a timely refund. Please allow up to 30 days for your refund.
Contact us using our (Online Form). Choose returns questions as a Topic. Please be sure to include your original order number.
Or Call 1-800-321-4424 Press 1 option 3. 8a.m. – 5p.m. EST M-F, Closed Holidays.




Replacement Part Orders


All sales are final on replacement part orders. We have a no return policy on replacement part orders. Please check the model number on your product to make sure you are ordering the correct part. Many replacement parts are not compatible with older models.



Shop Replacement Parts here


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