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How to contact The Little Tikes Company:

We want your experience at Little Tikes to be as easy and enjoyable as possible. If you need to contact us, please select the option that best fits your inquiry.

To best serve you, you may get a quicker response by using our Email Usemail options indicated below.

Thanks for choosing Little Tikes!
 Inflatable/Bouncer Warranty:

 Little Tikes warrants to the original purchaser that the fabric in this product is free of defects in materials or workmanship for 90 days from the date of purchase, and the blower is free of defects in materials or workmanship for one year* from the date of purchase (dated sales receipt is required for proof of purchase).

*The warranty period is three (3) months from daycare or commercial purchasers.

 Are you in need of a replacement part, have warranty questions, or need to contact us about your Little Tikes product(s)?
    Order Replacement Parts* - All replacement part sales are final (No returns on parts orders)
     Email UsEmail us anytime at
        Please include your contact information and your question or inquiry
     Call us toll free at 1-800-321-0183
            8 a.m. - 8 p.m. EST M-F
            9 a.m. - 2 p.m. EST Saturday
     Write us at:
            Little Tikes Consumer Service
            2180 Barlow Road
            Hudson, Ohio 44236 USA
 Is your Lalaloopsy™, Bratz™, Bratzilla™, Novi Stars, Moxie girlz™, Scan2Go, Zapf toy missing a part or defective due to manufacturing ?
     Email UsContact Us By Email Using Our Online Form (Preferred Method): MGAE Consumer Service
     Call us at 1-800-222-4685
            7 a.m. - 11 p.m. CST M-F
            8 a.m. - 11 p.m. CST Saturday
     Write us at:
            MGA Entertainment, Inc.
            Attn: Customer Service
            16300 Roscoe Blvd.
            Suite 150
            Van Nuys, CA 91406
 Need to cancel your order on
     Orders are processed rapidly so that you can receive delivery as quickly as possible.
      Caution! Your order can be cancelled within 1 hour of placing your order.
     Instructions to cancel your order:
         Go to
         Click on the Order Status Link (top right link on home page)
         Enter your order number and bill to zip code in the text fields and click the "Go" button
         A red "Cancel" button will appear if you are within the one-hour window.
            Please Note: if the red "Cancel" button does not appear, your order cannot be cancelled.
            We apologize in advance that your order cannot be cancelled after the one-hour window.

         Click on the red "Cancel" button to cancel your order. A confirmation window will open, prompting you to confirm the order cancellation.
         You will receive an email confirmation that your order has been cancelled.
            Call us at 866-642-7586
 Want to check your order status on
     Check order status online
     Enter your order number and bill to zip code
     Click Enter, the page will appear with status and tracking information
            Please note: orders take up to 48 hours to process
     Simply click on the tracking number and the proper carrier site will appear and provide your tracking information
 Do you have a billing question about your order?
     Email UsEmail us anytime at
     Call us toll free at 1-800-321-4424 Option 1 then press 2
            8 a.m. - 5 p.m EST M-F - Closed Holidays
            Please have your order number ready.
 Do you need to return your order?
     Returns from and Canada will only be accepted for 30 days from purchase date.
     Returned items must be new, unassembled, and unused in their original packaging.
     Customer is responsible for any return shipping charges. Shipping charges for both delivery and returns are not refundable; this includes item(s)        where a delivery is refused.
     All replacement part order sales are final. (No returns on parts orders)
     Email UsEmail us anytime at
     Call us toll free at 866-642-7586
            8 a.m. - 5 p.m EST M-F - Closed Holidays
 Want to place a NEW toy order over the phone?
     Call us toll free at 1-866-855-4650
     6 a.m. - 12 midnight EST 7 days a week
 Are you a school or childcare provider and want to place an order?
     Place your order online through our Childcare Solutions


Mail in your order with our printable order form to:

The Little Tikes Company Attn:Childcare Sales 2180 Barlow Road Hudson, OH 44236

Please send in payment with your completed order form. We accept business checks and money orders made out to:
The Little Tikes Company

Call us at 866-855-4650 to place an on-line order.

 Is your Organization Tax Exempt?
     Sales tax is charged on orders shipping to CA, IA, MN, MO, NC, NJ, NY, OH and PA.
     Place your order online on Please fax your tax exempt certificate (please include order number) to 330-650-3403 and we will credit the sales tax from your order once        the order ships.
     If you prefer to mail in your order using our order form and pay by business check or money order please send a copy of your tax exempt        certificate with your order.
 Is your order a local pickup?
     You will receive an email when your order is ready for pick up at our Hudson facility.
     This process generally takes 2-3 business days. Orders are not processed on weekends or Holidays.
 Price Matching Policy does not match prices with any of our online competitors or retail partners.