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• Inflatable/Bouncer Warranty:
» Little Tikes warrants to the original purchaser that the fabric in this product is free of defects in materials or workmanship for 90 days from the date of
purchase, and the blower is free of defects in materials or workmanship for one year* from the date of purchase (dated sales receipt is required for
proof of purchase).
*The warranty period is three (3) months from daycare or commercial purchasers.
• Are you in need of a replacement part, have warranty questions, or need
to contact us about your Little Tikes product(s)?
» Order Replacement Parts* - All replacement part sales
are final (No returns on parts orders)
»  Email
us anytime at
littletikes.cares@littletikescare.com
Please include your contact information
and your question or inquiry
» Call us toll free at 1-800-321-0183
8 a.m. -
8 p.m. EST M-F
9 a.m. -
2 p.m. EST Saturday
» Write us at:
Little Tikes
Consumer Service
2180 Barlow
Road
Hudson,
Ohio 44236 USA
• Is your Lalaloopsy™, Bratz™, Bratzilla™, Novi Stars, Moxie girlz™,
Scan2Go, Zapf toy missing a part or defective due to manufacturing ?
• Need to cancel your order on www.littletikes.com?
» Orders are processed rapidly so that you can
receive delivery as quickly as possible.
» Caution! Your order can be cancelled
within 1 hour of placing your order.
» Instructions to cancel your order:
• Go to www.littletikes.com
• Click on the Order Status Link
(top right link on home page)
• Enter your order number and
bill to zip code in the text fields and click the "Go" button
• A red
"Cancel" button will appear if you are within the one-hour window.
Please
Note: if the red "Cancel" button does not appear, your
order cannot be cancelled.
We apologize
in advance that your order cannot be cancelled after the one-hour window.
• Click on the
red "Cancel" button to cancel your order. A confirmation window will
open, prompting you to confirm the order cancellation.
• You will receive an email
confirmation that your order has been cancelled.
Call us at 866-642-7586
• Want to check your order status on www.littletikes.com?
» Check order status online
» Enter your order number and bill to
zip code
» Click Enter, the page will appear with status and
tracking information
Please note:
orders take up to 48 hours to process
» Simply click on the tracking number and the proper
carrier site will appear and provide your tracking information
• Do you have a billing question about your littletikes.com order?
» Email
us anytime at
DInquiries@mgae.com
» Call us toll free at 1-800-321-4424 Option 1 then
press 2
8 a.m.
- 5 p.m EST M-F - Closed Holidays
Please have
your order number ready.
• Do you need to return your www.littletikes.com order?
» Returns from littletikes.com and littletikes.com Canada will only be accepted for 30 days from purchase date.
» Returned items must be new, unassembled, and unused in their original packaging.
» Customer is responsible for any return shipping charges. Shipping charges for both delivery and returns are not refundable; this includes item(s)
where a delivery is refused.
» All replacement part order sales are final. (No returns on parts orders)
» Email
us anytime at
DReturnAuthorizations@mgae.com
» Call us toll free at 866-642-7586
8 a.m.
- 5 p.m EST M-F - Closed Holidays
• Want to place a NEW toy order over the phone?
» Call us toll free at 1-866-855-4650
» 6 a.m. - 12 midnight EST 7 days a week
• Are you a school or childcare provider and want to place an order?
» Place your order online through our Childcare Solutions www.littletikes.com/childcare-solutions
OR
» Mail in your order with our printable order form to:
The Little Tikes Company
Attn:Childcare Sales
2180 Barlow Road
Hudson, OH 44236
Please send in payment with your completed order form. We accept business checks and money orders made out to:
The Little Tikes Company
OR
» Call us at 866-855-4650 to place an on-line order.
• Is your Organization Tax Exempt?
» Sales tax is charged on orders shipping to CA, IA, MN, MO, NC, NJ, NY, OH and PA.
» Place your order online on littletikes.com. Please fax your tax exempt certificate (please include order number) to 330-650-3403 and we will credit the sales tax from your order once
the order ships.
» If you prefer to mail in your order using our order form and pay by business check or money order please send a copy of your tax exempt
certificate with your order.
• Is your order a local pickup?
» You will receive an email when your order is ready
for pick up at our Hudson facility.
» This process generally takes 2-3 business days. Orders
are not processed on weekends or Holidays.
• Price Matching Policy
» LittleTikes.com does not match prices with any of
our online competitors or retail partners.
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